What information do I need to book a transfer?
You will need the following information including your flight(s) details and some personal details;
Your Name and contact details including a valid and operational mobile phone number and a valid email address
  1. Arrival airport/train station or pick-up location
  2. Flight number
  3. Flight arrival time
  4. Drop-off destination address
  5. Child seat requirements and age of children
  6. Details of any extra/large luggage*
  7. Return flight number
  8. Return flight departure time
  9. Any specific requirements or requests
Finally you will need your credit card details to make the secure payment for your transfer.
If you are the lead passenger booking for a group, you will only need to provide email address and passenger mobile number for yourself.
*extra luggage is anything other than one piece of hand luggage and one piece of standard hold luggage per person.
How do I book a private transfer on the website?
  1. Click on the Book tab
  2. Follow the instructions under the ‘Quote & Book’ header
  3. Input your travel details
  4. Click ‘Get Quote’ for our system to instantly generate the price of your transfer
  5. To proceed, input personal details and further travel information
  6. Click ‘Send Enquiry
  7. We will contact you personally to confirm availability via email within 24 hours
  8. We will then send a confirmation email and a separate email containing a link to our secure online payment system
  9. You will be met at arrivals by your driver and taken directly to your destination
How do I use my discount code?

During the online booking process you will be prompted to input your code into the correct box. Please ensure that capital letters, numbers and spaces are observed. If you prefer to book over the phone or email us directly you can quote your discount code at the time of booking.

How can I pay?

We take card payments via our website on our secure online payment system, payment in cash to your driver can also be arranged if you contact us.

Can I bring oversize luggage?

Yes. Our fleet of VW Caravelles has plenty of space for suitcases, sports equipment or ski and snowboard carriage. If you plan to bring more than one piece of hand luggage and one piece of standard hold luggage please inform us at the time booking so we can accommodate this.

Do you provide child seats?

Yes we provide child seats and booster seats free of charge. Please inform us when booking so we can ensure we have the correct safety seat for your child. Please remember that an infant/child that is in need of a child seat still constitutes as a passenger and must be included in the total number of passengers.

What happens if we are delayed en route back to the airport?

When we schedule your pick-up time we take into consideration multiple factors such as the best routes and usual traffic conditions at that time of day. Whilst we do everything we can to get you to the airport on time,
occasionally situations outside of our control do happen, such as extremely bad traffic, accidents, road closures and difficult driving conditions. In this instance we will do everything we can to facilitate a smooth onward journey and provide documentation for your travel insurance provider.

What happens if my flight is delayed?

Please call us as soon as possible on +33 6 35 03 01 71 to inform us of both major and minor delays. In most cases, our schedule allows extra time so that your allocated driver can pick you up. They will wait up to 60
minutes free of charge. After which time, there is a fee of €25 per hour per driver (to cover driver’s wages and parking fees). For considerable flight delays/cancellations your driver may not be able to wait due to other
transfer obligations in which case we will try to allocate you a different transfer, if this is not possible you may have to re-book. In this instance we will happily produce an invoice so you can claim this expense back on your travel insurance.

How many passengers can you take?

Each of our vehicles can comfortably fit 8 passengers plus your driver. We can also accommodate larger groups in a coordinated multiple vehicle transfer ensuring a more personal and comfortable start to your holiday.

I cannot find the route I want to book. What should I do?

If you cannot see the destination you require in the routes section of our website then please contact us, In most cases, we can accommodate any location or destination.

What is a private transfer?

A private transfer is occupied solely by you and your party. Your driver will be waiting to collect you from the designated pick up point and the transfer will leave as soon as you arrive, to drop you directly to your destination.

What is a shared transfer?

A shared transfer is shared with up to 7 other people. It is a door to door service, arriving at/departing from the airport at a scheduled time. The vehicle might make stops to pick up/drop off other passengers on route. This is our cost effective and comfortable way for individual travelers or small groups to travel to your accommodation. For more information on journey times please contact us. To book online check out our shared transfer page.

Who should I contact if I have any issues or questions?

You should contact our office on +33 6 35 03 01 71. If it is not urgent, or for any general enquiries you can email us at

Free Ski & Board Carriage

Free Child Seats On Request

Winter Optimised 4x4 Vehicle

Door To Door Service

Excellent Value All Season

SMS Travel Notifications

Free Ski & Board Carriage

Door To Door Service

Free Child Seats On Request

Excellent Value All Season

Winter Optimised 4x4 Vehicle

Our Customers Say

"Used many a transfer company in the past and these guys are by far the best value and quality. Very friendly and helpful drivers. Clean and modern vehicles. Always a hassle-free way to start my holidays. See you guys again soon."

Neil Cowell

"Amazing service, very reliable! Would 100% recommend and use again!"

Georgina Brown

"Great service and would highly recommend. Lady on the phone was very helpful and went out of her way to accommodate all our requirements. Will definitely be booking again. Thank you"


"Great Service! Easy to book the transfer and the drivers were friendly and knew the area very well."

Sofia Zetterlund

Get In Touch


Southwest Transfers the convenient, comfortable and reliable way to travel around the Southern French Alps. Private and shared airport transfers to get you to your chosen mountain resort safely.


Southwest Transfers
+33 6 35 03 01 71


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